SM+ for MAS 500
Service Management-Plus (SM-Plus) for Sage MAS 500 by Single Source Systems, a Sage Software Endorsed Solution
• Reduce your service and warranty repair expenses
• Increase customer response
• Resolve service issues at the incident level
• Improve resource and inventory management
• Increase service revenues
• Reduce equipment downtime
• Increase productivity and employee morale
• Match skill sets/certification of technicians with service orders
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Service Management-Plus (SM-Plus) for Sage MAS 500 ERP meets the unique needs of service-centric organizations. Improve the flow of information between your business units, streamline communication, and improve productivity. SM-Plus is the product and service tool that maximizes your service operation’s profit potential.
SM-Plus manages warranty tracking, incident reporting, resource scheduling, service repair orders, expense tracking/reconciliation, and service contracts for Sage MAS 500. By eliminating redundancies, errors, and time-wasting disconnects between departments, SM-Plus helps your organization optimize the use of resources, including parts, equipment, internal assets, and labor. Higher levels of efficiency and call-to-fix rates enhance customer loyalty and improve customer service. Your excellent service will become your competivie edge, a differentiating factor setting your organization far apart.
Core functionality of SM-Plus also meets internal enterprise asset management (EAM) requirements such as plant, fleet, facility, and preventative maintenance. Optional Web and mobile modules further extend the capabilities of SM-Plus, making it the complete service management tool that will allow you to meet your objectives and making your service operation perform to its maximum potentia.
Single Source Systems
9003 Technology Lan
Fishers. Indiana, 46038
Phone: 317-596-300
Email: solutions@singlesrc.com
